Seatbelts and Child Restraints are required by law.  Passengers must wear a seatbelt and/or children must be in a DOT approved car seat or booster seat while the vehicle is in motion.

Tennessee state law (T.C.A. 55-9-602) mandates that a child be restrained in a booster seat through the age of 8 years AND measuring less than 4'9”. If your child is 8 years old or younger or measures less than 4'9” they must remain in a booster seat. Both criteria must be met.

Sorry, we do not supply car seats.

It is requested that you do not eat or drink in the vehicle unless you have previously paid a $50 deposit.  This deposit will be returned once it is verfied that spillage did not occur during transport.

Smoking and Vaping is NOT allowed in the vehicle.

ODIGO has a ZERO tolerance policy when it comes to Driving Under the Influence!  We recommend this for anyone operating a motor vehicle. Not only is it illegal, it could be deadly for you and/or other drivers and even pedestrians.

It is IMPORTANT to poin out that even though Tennessee State Law (T.C.A. 55-10-416) allows passengers of motor vehicles to possess open containers while in a motor vehicle, ODIGO does not allow open containers of alcoholic beverages or the use of drugs while occupying a vehicle owned by ODIGO.  When a passenger hires ODIGO for tranporatation services, all passengers are agreeing to refrain from the comsuption of alcohol as well as the use of recreational drug and non-prescribed drug usage while in a vehicle owned by ODIGO.

ODIGO does not and will not transport under-aged children without a responsible adult present in the vehicle.

Minors are defined as any person(s) under 18 years of age. An adult is anyone 18 years of age or older.

Exeptions will be considered for passengers 17 years of age attending high school as a junior or senior classman with a valid, state issued identification.  This also applies to students currenlty enrolled in college level courses attending classes on campus.

No other minors will be considered unless a written consent signed and notarized by a parent or legal guardian is submitted.

All fares must be paid at the time of pickup or anytime before.  In the event that the passenger modifies the destination by more than a 5 mile radious of the original destination, the passenger will be charged an additional $1.65/mile up to 15 miles.  Any changes to original destination on the day of scheduled transportation, may not be fulfilled due to scheduling conflicts.

Full refunds of any prepayment will be honored when passenger cancels 12 hours prior to the scheduled ride.  Passengers will also receive a full refund in the event that ODIGO cancels your scheduled ride due to adverse weather, traffic, vehicle maintenence or other circumstances that may arise.

PLEASE NOTE: It may take 5 to 10 business days for your bank to receive your refund.  For this reason, we request not paying until you know your driver has arrived or in route to your location.

Sometimes plans change. In the event that a passenger needs to cancel a scheduled trip, simply notify ODIGO up to 12 hours in advance for a FREE cancelation.  Any trips cancelled less than 12 hours in advance will be charged a $10 cancelation fee.

If a scheduled ride must be cancelled by the driver, the passenger will be notified at least 3 days in advance.

If a ride must be cancelled due to road conditions resulting from weather, ODIGO will contact the passenger for alternate arrangments or cancellation as soon as possible.

Tips are welcomed and encouraged. There is something about receiving a tip that makes a service worker feel as though they have done a good job.

Your tips to ODIGO help the Together4God minstry.